Patient Portal | What is an Access Code?
  • 14 Feb 2024
  • 1 Minute to read
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Patient Portal | What is an Access Code?

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Article Summary

Overview

The key to viewing the Care Plan prescribed to you by your provider relies on two pieces of information:

  • Access Code
  • Patient's Date of Birth

While you can create a Patient Portal account without this information, you will not be able to view your Care Plan until these have been entered into your account.

Click the arrow or colorblock below to discover more.



Obtaining your Access Code

There are three ways you might receive your one-time use Access Code:

  • In a Welcome Email
    Strivehub_Patient Portal_Welcome Email_Access Code

  • On your Care Plan Handout
    Strivehub_Patient Portal_Care Plan Handout_Access Code

  • Directly from your therapist or clinic.

Missing Your Access Code

Please reach out to your clinic directly or use the WebPT support email below for assistance.



For additional assistance with the Patient Portal, please get in touch with our support team at help@strivehub.com


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